Sara Eden (02.11.2017 03:54)
I was super nervous go to here as I live close and constantly see them not at the front desk and random animals strolling around in the clinic or I've seen someone in scrubs unlocking the door and there is an animal on its own alone in reception ( i got to the starbucks beside it often) however my poor boyfriends dog needed help and we didn't have a vet in Vancouver as of yet. they were TERRIBLE. horrible attitude, they didn't even look at his dog whom was openly bleeding they just told me to wait. I had to call 3 times just to get an appointment. I didn't know any better. After my super poor experience, and them saying just to watch the dog overnight to see if he bleeds more I ended up taking him to the emergency clinic on burrard later that day. This was a few months back so I pray they actually take care of their animals now and hired responsible people to watch over our animals. My dog end up with 4 sutures and had an obvious infection. IF the vet had really even looked at the dog he probably would've known however all he cared about was how we were going to pay for the appointment. They should be called "Cypress cash or credit"
.... as you can see below they don't even take responsibility for their actions... go somewhere else whom care.
Jay Loucks (27.10.2017 01:19)
They always took such good care of Norton. Rates are very good, and all tests were explained well. I'm moving to Victoria and I know it will be difficult to find a Vet this good.
tami mcallister (12.10.2017 17:59)
They are very friendly .you know they all love animals .They vets know their stuff. My dog loves going there and that's a plus
Abby Rivera (06.07.2017 23:47)
We usually go to SPCA for our previous pets a chihuahua and a Jack Russell but they had been so busy and hard to get an appointment. Now we have another Jack Russell and my brother recommend us to go to his vet at cypress st animal hospital. We loved it. The one and one care we got for our new Jack Russell puppy Max was excellent. The Vets and vet staffs are easy to talk to and great with Max. We really loved that they explain things well, making sure Max is comfortable during his vaccination time... Using positive distractions like even bringing in soft meaty food :) and massage :) I can always call them anytime with questions and they would answer in professionally. Loved the fact that they are just a phone call away and I can get Max to be looked after. The prices are reasonable. So far it's always been a positive experience. We would definitely recommend them.
nomi malone (15.06.2017 00:13)
Cypress Animal Hospital has very reasonable priced initial examination fees. I recommend friends to get their pet's dental hygiene done at Cypress b/c of the price as well, which is well below the cost of most vets in Vancouver. If your pet has problems, the suggested course of treatment can be expensive, but is left up to your discretion to chose. If you are looking for a conventional vet and a routine check-up for your pet or dental care, Cypress Animal hospital is the place to go.
