Appart'City Brest Pasteur - Appart Hôtel

Sonia Ryngert (13.10.2017 23:12)
a mon arrive apres 21h30 pas de réceptionniste . je rentre dans ma chambre et la surprise pas de lumieres!!! aucun fonctionnz sauf dans la salle de bain. une odeur bizarre dans la chambre bref vraimrnt pas bien installe

Mik Ovsi (17.08.2017 14:13)
Pas cher mais pas d'ascenseur, sommier avec des lattes manquantes, moquette pas très propre, volets cassés. Prévoir 10€ pour la taxe de séjour en sus. Personnel accueillant et de bon conseil. Parking gratuit en bas de l'hôtel (donc parfois bruyant le matin).

thomas groblewski (10.08.2017 15:27)
Super rapport qualité/prix avec petit dej varié et copieux, accueil très chaleureux

william omnes (12.10.2016 07:52)
Cool

Kim Klaka (02.08.2016 06:47)
This is a dirty, smelly apartment block that is not as described on their website, with an uncommunicative senior management.
I booked a non-smoking double studio room for 6 nights, paid in advance. We arrived and found the room (403) was not remotely as described. It had twin beds not a double, kitchen equipment was missing, all the surfaces were dirty, and the room smelled badly of smoke. We told reception, where the staff were friendly and tried to help but they could not make the room good. They changed the bed, replaced the missing equipment and tried to clean the surfaces. However, everyone agreed that it was not possible to remove the smell of smoke. The walls and floors were still heavily marked and greasy. It would require industrial heavy cleaning or renovation to make the room acceptable. We could not sleep in a room with this bad smell so we advised reception and left the same day. I immediately wrote (in French and English) asking for a refund, but despite numerous further requests for a response have had no answer. I am now escalating the complaint with various authorities (tourist office, hotel organisations, company CEO etc.).
Other factors to consider with this accommodation include – long walk to city centre (about 30-40 mins); few facilities in the vicinity (2 restaurants, 1 pizza takeaway and 1 shop); very poor security (we walked straight into their breakfast room where guests’ bags were stored, when the reception was closed and no staff were around); no lift (3 floors); no response to emailed request for early (1pm) check-in; and the room we were in suffered traffic noise. On the plus side, it does have wifi and a laundry, and the office staff were friendly. If it gets a renovation then it may be worth considering as low grade accommodation, but until then I suggest keep well clear of it.

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