Hotel De Petris
| Via Rasella, 142, Roma |
5 rates
5.60/10.00 |
|
+39 06 481 9626 |
|
Hotel De Petris on the map
Assessment
Eileen Tanko (18.11.2017 21:55)
This hotel is a clean, secure and walking distance to major attractions in Rome. Rooms were spacious and the staff was courteous. However, the night manager, Theodore was extremely helpful by giving us directions to sites in the city. He made us feel very welcome and he wanted to ensure his customers were happy with the hotel experience. I hope the owners of this beautiful property know what an asset Theodore is to their business. He is someone that would make you want to come back to this hotel over and over again.
This hotel is a clean, secure and walking distance to major attractions in Rome. Rooms were spacious and the staff was courteous. However, the night manager, Theodore was extremely helpful by giving us directions to sites in the city. He made us feel very welcome and he wanted to ensure his customers were happy with the hotel experience. I hope the owners of this beautiful property know what an asset Theodore is to their business. He is someone that would make you want to come back to this hotel over and over again.
Colin Fletcher (11.10.2017 15:14)
Right in centre. No frills. Clean & comfortable. Continental breakfast served.
Right in centre. No frills. Clean & comfortable. Continental breakfast served.
Kristina Colson (05.09.2017 23:33)
Service was friendly and rooms clean. Breakfast was great with many authentic Italian staples as well as other continental items. Their rooftop terrace where breakfast is served is lovely.
Service was friendly and rooms clean. Breakfast was great with many authentic Italian staples as well as other continental items. Their rooftop terrace where breakfast is served is lovely.
Marieling Ling (30.06.2017 18:25)
Check-in: 01-06 June, 2017 ROOM 402
Location: Very near Trevi fountain and Spanish steps.
Staff: All of your staff are very helpful and friendly. I have no problems with them. Even the room and lobby cleaner, and the breakfast kitchen staff are friendly. It is unfortunate that I will be giving a bad review based on your room.
Room: The pictures on the website are misleading. I selected a room which says, "Standard Double Rooms or Superior Double Rooms, recently renovated with an elegant and modern design.." But the room that we got, room 402, is not. The walls of the shower are broken (see picture). The room itself/assigned to us is not modern and it looks old especially if you compare it to the pictures on your website. You should also post pictures of your elevators. The elevator leading to the breakfast looks modern and bigger. But the elevator leading to the hotel floors is old and too small. I am not sure if the hotel will be able to do something about it or if they can change the elevator and make it big. But I believe the elevator should be posted so that your guests will not be surprised. It can fit three people IF you are small. But I have seen other guests that can only fit one person plus two luggage then the other guest will have to wait until the elevator goes down or he/she will have to go up using the stairs while the other person is using it. I asked for a room change but the guy at the reception said that there is no guarantee that we will be transferred to another room that is modern and recently renovated, which I understand since they are fully booked.
Check-in: 01-06 June, 2017 ROOM 402
Location: Very near Trevi fountain and Spanish steps.
Staff: All of your staff are very helpful and friendly. I have no problems with them. Even the room and lobby cleaner, and the breakfast kitchen staff are friendly. It is unfortunate that I will be giving a bad review based on your room.
Room: The pictures on the website are misleading. I selected a room which says, "Standard Double Rooms or Superior Double Rooms, recently renovated with an elegant and modern design.." But the room that we got, room 402, is not. The walls of the shower are broken (see picture). The room itself/assigned to us is not modern and it looks old especially if you compare it to the pictures on your website. You should also post pictures of your elevators. The elevator leading to the breakfast looks modern and bigger. But the elevator leading to the hotel floors is old and too small. I am not sure if the hotel will be able to do something about it or if they can change the elevator and make it big. But I believe the elevator should be posted so that your guests will not be surprised. It can fit three people IF you are small. But I have seen other guests that can only fit one person plus two luggage then the other guest will have to wait until the elevator goes down or he/she will have to go up using the stairs while the other person is using it. I asked for a room change but the guy at the reception said that there is no guarantee that we will be transferred to another room that is modern and recently renovated, which I understand since they are fully booked.
Petya Valkova (28.05.2017 10:37)
I have booked through Agency to stay for 4 nights in this hotel. Though, I've looked at the photos before making my decision - all rooms looked cozy, clean and spacious. Reality was absolutely different. The room we were initially settled (420) was small, dark, and there were stains on the sheet - this was immediately noticed. The bathroom was so small, that I couldn't even fit in the bath cabin being fit body type. We requested immediately a change of the room, but were told that it could happen in the morning.
The next morning, the same girl who advised of the change, acted like its the first time she sees us and tried to explain in a very bad English that we cannot change the room. Such an insult! Then said that we paid for a "standard" room rather than "modern" whatever that means.
Eventually, another receptionist came into our argument and gave us a key of another room to see if we like. The room was 104 and even if it wasn't anything like the photos, it was rather better than the first one. So we accepted it.
The room itself was very old, I'd assume this is what "standard" means, but at least clean. The main issue with this room was when the "neighbors" turned on their air conditioning the noise was really loud. God bless thee ear plugs otherwise, apart from the unpleasant experience in hotel we would have to miss sleeping as well.
I wouldn't recommend this hotel, as is beyond what a hotel means and should be.
I have booked through Agency to stay for 4 nights in this hotel. Though, I've looked at the photos before making my decision - all rooms looked cozy, clean and spacious. Reality was absolutely different. The room we were initially settled (420) was small, dark, and there were stains on the sheet - this was immediately noticed. The bathroom was so small, that I couldn't even fit in the bath cabin being fit body type. We requested immediately a change of the room, but were told that it could happen in the morning.
The next morning, the same girl who advised of the change, acted like its the first time she sees us and tried to explain in a very bad English that we cannot change the room. Such an insult! Then said that we paid for a "standard" room rather than "modern" whatever that means.
Eventually, another receptionist came into our argument and gave us a key of another room to see if we like. The room was 104 and even if it wasn't anything like the photos, it was rather better than the first one. So we accepted it.
The room itself was very old, I'd assume this is what "standard" means, but at least clean. The main issue with this room was when the "neighbors" turned on their air conditioning the noise was really loud. God bless thee ear plugs otherwise, apart from the unpleasant experience in hotel we would have to miss sleeping as well.
I wouldn't recommend this hotel, as is beyond what a hotel means and should be.
Do you have a travel question?
Ask your question about travel on our Forum
Ask your question about travel on our Forum
