Prana Medispa
| Crown Regency Hotel & Towers 16th Floor, Tower 2 (Club Ultima), Fuente Towers Osmeña Boulevard, Cebu City |
5 rates
4.40/10.00 |
|
+63 32 418 7192 |
|
Prana Medispa on the map
Assessment
April Grace Estolloso (07.08.2017 22:27)
My daughter availed of their diamond peel service which resulted in infected rashes/ pimple like bumps on her face. She returned the next day to inform them of the outcome but had the worst customer service experience. She could not get through to the manager to complain.The staff could not come up with any excuse, refund or plausible explanation about her case. I hope we need not take any legal action towards this establishment. The least they can do is check her condition and refer her to a doctor if needed. I would ask everyone to take caution in getting their services. Very unprofessional.
My daughter availed of their diamond peel service which resulted in infected rashes/ pimple like bumps on her face. She returned the next day to inform them of the outcome but had the worst customer service experience. She could not get through to the manager to complain.The staff could not come up with any excuse, refund or plausible explanation about her case. I hope we need not take any legal action towards this establishment. The least they can do is check her condition and refer her to a doctor if needed. I would ask everyone to take caution in getting their services. Very unprofessional.
NJ MB (06.08.2017 00:42)
If there were less than 1 star, that's how I'd rate it. My niece bought their 14-session diamond peel package. The day after her first session she developed painful bumps on her face that look pus-filled. She went back to Prana to show them and see what they could do to remedy the problem, or at the VERY LEAST give her a refund since she obviously didn't want to go back there. They wouldn't give her a refund, and they wouldn't even let her see the manager! THE WORST CUSTOMER SERVICE EVER! I used to be a regular customer, but I will share this incident on social media and to everyone I know and discourage them from giving you their business.
If there were less than 1 star, that's how I'd rate it. My niece bought their 14-session diamond peel package. The day after her first session she developed painful bumps on her face that look pus-filled. She went back to Prana to show them and see what they could do to remedy the problem, or at the VERY LEAST give her a refund since she obviously didn't want to go back there. They wouldn't give her a refund, and they wouldn't even let her see the manager! THE WORST CUSTOMER SERVICE EVER! I used to be a regular customer, but I will share this incident on social media and to everyone I know and discourage them from giving you their business.
Lee Channho (02.05.2017 13:14)
TreeSpaと比較のために訪れたが全くやる気のないサービスだった。二度目はない
TreeSpaと比較のために訪れたが全くやる気のないサービスだった。二度目はない
Nollie Baguio (28.02.2017 09:12)
The loud afternoon tv shows kills the move at the start.
The loud afternoon tv shows kills the move at the start.
Junard Roa (27.12.2015 09:59)
Good ambiance. Accommodating therapist!
Good ambiance. Accommodating therapist!
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